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Citrix Receiver Updates Troubleshooting Guide.Upgrade Citrix Receiver to Citrix Workspace for EventPro Cloud
Upgrade citrix receiver
Select Advanced Preferences , and click Auto Update. The Citrix Receiver Updates dialog appears. By default, the Yes, notify me option is enabled. Citrix Receiver Updates rollout period : Citrix Receiver Updates rollout do not happen to all users on same day or at the same time. The delay groups are categorized as follows: Fast — Update rollout happens at the beginning of delivery period.
Medium — Update rollout happens at mid-delivery period. Slow — Update rollout happens at the end of delivery period. Restart the Citrix Receiver for Windows session for the changes to take effect. If the Receiver for Windows is running on an end-point where the Desktop Lock component is enabled, Citrix Receiver Updates is disabled. This issue has been addressed in Version 4. The Citrix Receiver Updates functionality is not available when a user with administrator-level privileges has installed Citrix Receiver for Windows, and an individual user non-admin is accessing Citrix Receiver for Windows.
Common issue 1: Software is up-to-date : To check for updates manually, select the Check for Updates option from the Citrix Receiver for Windows icon in the notification area. When you check for updates manually and do not find any update available, it is due to one of the following reasons: No updates are available. Your account is set to a medium or slow category in the delay group.
This indicates that the update rollout happens at the middle or at the end of the delivery period. Solution : You can check for updates at a later time or wait for the Citrix Receiver Updates notification. Common issue 2: Issue when checking for update : An update check can fail for various reasons.
For example: No network connection during update check. The following error message appears if there is an issue when checking for update. Auto-update-Check: Indicates that Citrix Workspace app detects an update automatically when available.
Auto-update-Rollout-Priority: Indicates the delivery period in which you can receive the update. Auto-update-DeferUpdate-Count: Indicates the number of counts that you can defer the notifications for the updates. The development, release and timing of any features or functionality described in the Preview documentation remains at our sole discretion and are subject to change without notice or consultation.
The documentation is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making Citrix product purchase decisions. Citrix Workspace app for Windows. Current Release Current Release View PDF. This content has been machine translated dynamically.
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Citrix will not be held responsible for any damage or issues that may arise from using machine-translated content. Instructions for Contributors. January 23, Contributed by: S L C. In this article Manual update Automatic update Auto-update version control Advanced configuration for automatic updates Citrix Workspace Updates.
Citrix Preview Documentation. Note : You may need to use "Receiver Clean-Up Utility" as needed especially when problem occur during Receiver uninstall or when unexpected issues occur after install, regardless of the Receiver version you use.
Failed to load featured products content, Please try again. Customers who viewed this article also viewed. Upgrade from Receiver 3. To run the Receiver Cleanup Utility when installing Citrix Receiver using a command line installation, run the following switch: CitrixReceiver.
Upgrading to the Receiver 4. App shortcut management Fast-connect Session pre-launch Device access behavior Workspace control File-type association Security settings https access StoreFront 3. However, there have not been any reports of breakage: VDMX Tricerat Thin print Installation in user profile and upgrade Receiver can be installed at user each user install in their own user profile or system level.
Whether Receiver was installed at user-level installed by users in their own profiles , it is not supported to run a system-wide upgrade as administrator: every single user will have to upgrade Receiver by themselves. If Receiver was installed system-wide, users will not be able to upgrade that installation.
You can use the Receiver Cleanup Utility for a clean uninstall. Unsupported upgrade to Receiver 4. Reconfigure the necessary customization recorded in Step 1 above.
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